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Managed Services

Collaboration


Managed Messaging Services

Users expect anytime-anywhere access to their email, contacts, and calendars with complete availability, yet messaging systems are increasingly difficult and expensive to manage. Tulip address your requirements with Managed Messaging Services, providing end-to-end, managed messaging solutions, thereby reducing the total cost of ownership.

Variants

Standard Managed Messaging Services Features

Proactive monitoring
  • 24x7 monitoring and management of the messaging infrastructure and application
  • Increased Availability and Data Redundance
  • Advanced diagnostics and measurement
  • Comprehensive performance reporting
  • E-mail Archiving
  • Continuous email, calendar, contacts, and task synchronization
  • Near-Real-Time Logging and alerts
Performance Management
  • Exchange Server Administration Management
  • Scheduled Re-boots
  • Active Directory
  • Email Client Access and Features
  • Outlook for Web Access (OWA)
  • Pop3/ IMAP4 Client Access
  • MS Outlook 2002 /2007 (MAPI)
  • Implementation and ongoing maintenance of the Exchange system
  • Secure instant messaging, secure real-time chat
  • Remote access to your email address book
  • Calendaring and scheduling, contact and task management, and public folders
  • Global address lists and email aliases
  • Security Management
    • Premium spam and virus filtering
    • Multi-layered email security to defend against spam, viruses attacks
    • Wireless data encryption
    • Remote IT management capabilities for passwords and other controls
    • Single sign-on
    • E-mail Protection Services
    Back-up and recovery Management
    • Data backup and restorability
    • Flexible storage options and control for individual mailbox sizes
    • Effortless restoration of deleted email
    • Full-text search and retrieval on all parts of a message, including attachments

    Add-on Managed Messaging Services Features

    Tulip provides end-to-end managed messaging, including these additional services
    • Mobile messaging (Using TSync / Blackberry Services)
    • Push e-mail services


    Related Services

    View our other related Products and Services

    Client Speak

    "Tulip has helped PNB delivering better customer service hence leading to higher customer retention & revenue generation."
     

    S. Sundaram
    Chief- IT
    Punjab National Bank

    "It has been a good experience; the best part was that the links were implemented in a short time-span with no downtime."

    Pravin Ghate
    Head - Networks and Messaging
    SBI Life Insurance

    "Tulip Telecom's connectivity presence across 1,415 cities, enables HDFC Bank's aggressive expansion plans even in remotest of areas.Tulip has always maintained a good turnaround time in terms of feasibility and circuit delivery."
     

    Ajit Tiwari
    Deputy Vice President
    HDFC Bank

     

    “Tulip is one of our Top 4 Most Important Partners. We plan to expand the relationship into other areas of technology services as well.”

    Pramod Krishnamurthy
    Executive Vice President—Technology
    Fullerton India

     

    "Future Generali's ambitious plan of connecting V3 new branches in five months was successfully achieved by Tulip. We were looking for a partner who could help us with the connectivity in a really short span, and handle the project management for us as well."

    Ashish Shah
    Assistant Vice President- IT
    Future Generali

     

    "Tulip is one of the best service providers; it is dedicated towards a good customer relationship programme."

    Siraj-ul-haque
    IT Head
    Red Tape India

     

    "We are running our mission critical business application at Tulip MPLS VPN network for last eight years and are quite impressed by their deliverables especially of having connectivity to remote to remotest locations or making a new site up at a short notice of even less than a week."

    Vivek Khanna
    Vice President - Finance & IT
    Havells India Limited

    "We are running Tulip's MPLS VPN solution across many locations throughout India. The network up-time has been excellent. We are also very satisfied with the service levels and customer focus of Tulip Telecom."

    Arup Choudhury
    CIO
    Eveready Industries

     

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