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Managed Unified Communications


IP Telephony – Mobility - Multi-media Communications & Collaboration

Enterprises are more agile when employees can find the right people with the right information at the right time.

Tulip’s Unified Communications as a Service (UCaaS) is a cloud-based communications service that delivers business agility and reduces the cost and complexity of communication and collaboration in any organization. We provide everything a business needs to empower office-based and mobile workers with the ability to communicate and collaborate and enhance customer responsiveness at anytime, anywhere using any device.

Enterprises can now leverage advanced services including telephony, multimedia collaboration (audio, video, web), mobility and unified messaging in a flexible pay-as-you-go model on a per-user, per-month subscription basis.

Tulip’s UCaaS is an end-to-end enterprise-class solution with an unparalleled user experience that includes:

Choice of IP Phones: a complete range of high quality IP Phones for the office worker, professional, executive and secretarial users.

IP Telephony: a comprehensive range of station and group features for productivity and a superior customer experience.

Mobility: Soft Phones for Laptops and mobile applications for Smartphones provide an in-office experience anywhere with a single identity, phone number, voice mailbox and extension.

Multi-media Collaboration: a range of applications that include voice mail via email, video calling, audio-web-video conferencing with presence driven collaboration.

Contact Center: solutions ranging from departmental to multi-location enterprise level contact centers that manage agent productivity, streamline operations and empower customers.

Let Tulip manage all the complexity from installation to training to on-going operational support freeing you up to focus on growing your business.



Features
  • India’s first Hosted UCaaS offering
  • Comprehensive UC feature set that enhances productivity and customer responsiveness on a virtualized architecture
  • End-to-end UC service including endpoints, central infrastructure, networks and applications
  • Single point of contact for your UC requirements
  • Administration Tulip's UCaaS solutions provide a user friendly web portal (GUI) which simplifies the management of extensions within an organization. Using the Admin Console, the administrator can perform the necessary administrative and management functions such as adding or deleting users, enabling or disabling specific users etc.
  • Security: The design and architecture of the Tulip UCaaS solutions meets stringent security standards providing end to end information protection and maximum network and data security. All the data that travels to and from Tulip's network is filtered appropriately by the company’s firewall and encrypted using industry leading standards
  • Robust network support: The network management for the Tulip’s UCaaS solution ensures lower total cost of ownership and easier management. The entire service is managed 24x7 by Tulip's ISO 200001/ ISO 27001 certified Network Operations Centre by a skilled team of certified experts and industry standard processes
  • Available across 2000 locations over Tulip MPLS VPN network
  • Collaboration with Mitel – a global leader in enterprise Unified Communications
USPs
  • Simple and flexible – scales from 10 to 5,000 users and beyond
  • Reduce operational overhead with a flexible, pay-as-you-go model
  • Scales up or down with your business needs, rapid provisioning of services – only pay for what you use
  • Same high reliability, quality, functionality and security as leading on-premises solutions


Client Speak

"Tulip has helped PNB delivering better customer service hence leading to higher customer retention & revenue generation."
 

S. Sundaram
Chief- IT
Punjab National Bank

"It has been a good experience; the best part was that the links were implemented in a short time-span with no downtime."

Pravin Ghate
Head - Networks and Messaging
SBI Life Insurance

"Tulip Telecom's connectivity presence across 1,415 cities, enables HDFC Bank's aggressive expansion plans even in remotest of areas.Tulip has always maintained a good turnaround time in terms of feasibility and circuit delivery."
 

Ajit Tiwari
Deputy Vice President
HDFC Bank

 

“Tulip is one of our Top 4 Most Important Partners. We plan to expand the relationship into other areas of technology services as well.”

Pramod Krishnamurthy
Executive Vice President—Technology
Fullerton India

 

"Future Generali's ambitious plan of connecting V3 new branches in five months was successfully achieved by Tulip. We were looking for a partner who could help us with the connectivity in a really short span, and handle the project management for us as well."

Ashish Shah
Assistant Vice President- IT
Future Generali

 

"Tulip is one of the best service providers; it is dedicated towards a good customer relationship programme."

Siraj-ul-haque
IT Head
Red Tape India

 

"We are running our mission critical business application at Tulip MPLS VPN network for last eight years and are quite impressed by their deliverables especially of having connectivity to remote to remotest locations or making a new site up at a short notice of even less than a week."

Vivek Khanna
Vice President - Finance & IT
Havells India Limited

"We are running Tulip's MPLS VPN solution across many locations throughout India. The network up-time has been excellent. We are also very satisfied with the service levels and customer focus of Tulip Telecom."

Arup Choudhury
CIO
Eveready Industries

 

Case Study

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